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Privacy Policy

  • PSD knows that Privacy Policy is very important and looks serious on your privacy. So, this page will provide further information about our privacy. We always update this policy and pleased to receive any suggestion or questionaire about our privacy policy and directly send to us at:
    • Information Management Division
    • Public Sercive Department
    • Level 3, Block C1, Complex C
    • Federal Government Administrative Centre
    • 62510 W.P Putrajaya
    • E-mail: portalteam@jpa.gov.my

  • Covers

    Explain how to manage personal information that will be compile when visitors surfing JPA Portal and using services provided. This policy also covers personal information management which possible share by other public agency to set up better service preparation.

  • Collecting and Operating Information

    Collecting personal information are doing when visitors surfing this portal, resgister eSila, PTK and other online services.

    While doing registration, users may request to fill up personal information such as name, I/C no, e-mail address, birth date, sex, postcode and others personal information.

    Visitors information will be recorded automatically at log server through scan check the visitors including IP address and cookies.

    Reason for recording and collecting the information is to allow links statistic to website can be done. So that, information representing can be fulfill as more effective and better.

  • Information Sharing and Disclosure

    We does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

    1. Get permission allowed.
    2. React due to court order or law process; or
    3. PSD alert visitors/users website over the rules, guidelines or terms and others related/added conditions, or condition of service peculiar.
    4. Estimating and reporting total size and users traffic.
    5. Operating research to repair contents and PSD Portal services.

  • Cookie

    A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.

    Each web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

    PSD’s Website using own cookies for:

    1. Accessing visitors information to show the interface and better website design.
    2. Estimating and reporting total size visitors traffic.
    3. Researching for improvement of contents and services PSD’s Portal.

  • Links

    This website have links to other websites. This privacy policy only used for this website. Need to remind that website who stay in the links may have different privacy policy and visitors advised to check and understand about privacy policy when they are surfing the website.

  • Policy Amendment

    If this privacy policy amending, amendment will be update in this website. While surfing this website, you will be update with latest collection of information, the method of using it and any situation, how the information share with others.