Service Management Division

Encik Amir bin Hj Abd Hamid
amir.hamid@jpa.gov.my

Penguasa Kastam, Jabatan Kastam dan Eksais Diraja, (1979)
Penolong Setiausaha, Suruhanjaya Perkhidmatan Awam Malaysia, (1984)
Penolong Pengarah, Cawangan Tatatertib, Bahagian Perkhidmatan, Jabatan Perkhidmatan Awam (JPA), (1991)
Ketua Penolong Pegawai Kewangan, Perbendaharaan Malaysia Negeri Sarawak, (1993)
Timbalan Pegawai Kewangan, Perbendaharaan Malaysia Negeri Sarawak, (1998)
Pengarah Negeri, Jabatan Pengangkutan Jalan (JPJ) Negeri Sarawak, (2001)
Pengarah Jabatan Pengangkutan Jalan (JPJ), Negeri Sembilan, (2002)
Pengarah Pelesenan Kenderaan, Ibu Pejabat Jabatan Pengangkutan Jalan (JPJ), Putrajaya, (2004)
Pengarah Jabatan Pengangkutan Jalan Wilayah Persekutuan, (2005)
Timbalan Pegawai Kewangan Negeri, Perbendaharaan Negeri Selangor, (2007)
Pengarah Unit Sumber Manusia, Jabatan Kerja Raya, (2007)
Pengarah Bahagian Sumber Manusia dan Khidmat Pengurusan, Jabatan Perkhidmatan Awam (JPA), (2008)

Management Services Division leads the PSD as a world class organisation.

Planning, facilitating, coordinating and executing quality human resource and management services.

Managing human resource and management services efficiently and effectively.

BKP is responsible for the following functions in PSD:

To accomplish tasks related to PSD’s Human Resources Management from the date complete application forms are received within the stipulated period as follows:

To evaluate submission for the creation of posts within two months;
To process the recruitment of Support Group II staff within six months from the date of the advertisement;
To prepare Kew. 8 forms within seven days;
To ensure annual performance appraisal forms are submitted before 15 February of the following year;
To ensure all JPA officers attend training for a minimum of 10 days a year;
To process application forms for local and overseas courses within seven days; and
To process applications for the competency assessment examinations within five days.

To accomplish tasks related to PSD’s Management Services from the date complete applications are received within the stipulated period as follows:

To prepare payment vouchers for emolument/bills/claims within nine days;
To process bills/claims within 14 days;
To process loan applications for cars, computers and housing within four days;
To manage purchases under direct acquisition within 10 days, quotations within 30 days and tenders within 180 days;
To provide printing and design services within five days;
To implement yearly quality activities as planned ; and
To implement 100 religious, welfare and sport activities at the department and Federal Territories (Kuala Lumpur and Putrajaya) level yearly.