Public Service Department of Malaysia

National Institute of Public Administration (INTAN)

• Director of National Institute Of Public Administration (INTAN)

  

  Dato’ Dr. Muhamad bin Hamzah
  muhamad@intanbk.intan.my

  
  

  Experience

  • Assistant Director & Principal Assistant Director of the Infrastructure Division, Implementation Coordination Unit, Prime Minister’s Department – November 1978- October 1987
  • Director, Administration and Finance Division, Road Transport Department Kuala Lumpur, October 1987- January 1988
  • Principal Assistant Director, Social Development Sector of the Economic Planning Unit, Prime Minister’s Department – January 1988- September 1993
  • Principal Assistant Director, Agricultural Sector of the Economic Planning Unit, Prime Minister’s Department – October 1997- July 1999
  • Senior Project Coordinator of Economy and Policy, Town Planning Unit, INTAN Bukit Kiara, July 1999-October 2001
  • Head of Centre Economic Development and Business Administration (EKONOMI), INTAN Bukit Kiara Kuala Lumpur, November 2001-July 2005
  • Senior Director, Industry Development Division, Energy Commission, Kuala Lumpur – July 2005- August 2006
  • Senior Director, Economic Regulation and Industry Development Division, Energy Commission, Kuala Lumpur – September 2006-August 2007
  • Director, INTAN Bukit Kiara, Kuala Lumpur – September 2007 till present

• Vision

  Towards becoming a world-class public sector training institution.

• Mision

  To develop human capital in the public sector through quality training.

• Objective

  To develop human resource potential in the public sector through excellence in training. INTAN will ensure that all client needs are met in accordance with the implementation of continuous improvement based on MS ISO 9001:2000.

• Functions

  The National Institute of Public Administration (INTAN) is a training institution under the PSD that has been given the mandate and responsibility to train public servants in the Federal Government, State Government, Federal and Local Statutory Bodies and also Local Authorities.

• INTAN Client’s Charter

  We pledge to:

  • Plan and implement quality courses that meet clients’ needs by:
    • Notify clients of any course to be conducted at least one month before the course begins.
    • Conduct at least 85% of the courses planned annually.
    • Ensure that all facilities, equipment and training aids function properly and are ready for use one day before a course starts.
    • Ensure support services such as dining and lodging achieve an average evaluation score of not less than ve on the scale of seven based upon
      MS ISO 9001:2000.
  • Undertake at least 10 research projects annually including system development.
  • Produce at least 10 publications annually
  • Conduct at least five consultation services annually.
  • Provide library services from 8:00 a.m to 6:00 p.m every working day.
  • Provide feedback on every complaint and enquiry in less than 2 (two) working days.

• Division in PSD’s National Institute of Public Administration