Friday, 19 April 2024
10 Shawwal 1445
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Activity @ JPA

About Divisions

Datin Rose Zainam binti Ahmad
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  1. To help the organisation achieve its goal through a systematic and disciplined approach in evaluating and determining the effectiveness of all controls and governance processes; and
  2. To determine whether financial management is managed in accordance with the relevant laws, regulations and directives and to evaluate the activities of the organisation in ensuring that goals are achieved through prudent, efficient and effective utilisation of resources.

  1. Provides advice and views regarding the internal controls of all systems, including ICT systems;
  2. Reports the audit findings to the Chief Executive and conducts follow-up actions on matters raised; and
  3. Evaluates the activities of the Department by focusing on the utilisation of resources and achievement of goals effectively, efficiently and economically.

Puan Nurul Husni binti Ab Rahman
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  To provide quality and professional legal advice that is in accordance with the Federal Constitution and laws of Malaysia.


  1. Provides legal advice regarding matters referred to the Office by the Government.
  2. Assists in interpreting the law when required by the Government.
  3. Drafts or vets legal documents such as legal notices, agreements and memorandum of understanding to which the Government is a party in ensuring that the interest of the Government is protected.
  4. Conducts research or studies on law matters when required by the Government.
  5. Provides advice on matters for which the Government intends to regulate, prepares draft bills on such matters (if any) to reflect the policy decision made by the Government and submits the draft bills to the Parliamentary Draftsman for approval.
  6. Participates in contract negotiations in respect of Government projects, particularly privatisation and ICT projects..
  7. Attends meetings and gives legal advice on the matters discussed to ensure that any policy decision made by the Government is in accordance with the law.
  8. Participates in information sharing or training sessions on legal matters by providing legal expertise to both parties, i.e., the Government and non-government agencies.

 

 
  1. To enhance the quality of human resource management through research and human resource planning of the public sector
  2. To strengthen the function of PSD in managing human resource policies through research and macro policy planning.
  3. To strengthen the effectiveness of PSD through coordination of public sector human resource policies.
  1. Conducts researches, impact studies and evaluation of human resource management policies.
  2. Plans the needs and macro projection of public sector human resourcesr
  3. Establishes strategic collaborations with local and international public organisations in the areas of human resource management.
  4. Coordinates comments/feedback of PSD for cabinet meetings, key government meetings, parliamentary sessions and international organisations.
  5. Provides secretarial services for top management meetings (MPT), special meetings and PSD’s Strategic Planning Meetings.
  6. Coordinates the implementation of the performance assessment for the Public Service Top Management Officers (PPTPA) Tier 1
  1. Plans and manages the Public Service Human Resource Strategic Plan (PSSM)
  2. Coordinates the implementation of public policies entrusted to PSD.
  3. Plans for the needs and macro projection of the public sector human resources [Public Service Human Resource Plan] (PTM).
  4. Plans and develops continuous improvement initiatives for the public sector human resources (PMSMSA).
  5. Plans and conducts researches on issues related to public sector human resource development (KKIPSM).
  1. Establishes strategic collaborations with local and international public organizations in the areas of human resource management
  2. Coordinates comments/feedback of PSD for cabinet meetings, key government meetings, parliamentary sessions and international organisations.
  3. Provides secretarial services for MPT, special meetings and PSD’s Strategic Planning Meetings
  4. Coordinates the implementation of the performance assessment for the PPTPA Tier 1.
  1. Conducts research, impact studies and evaluations of human resource management policies.
  2. Prepares/coordinates inputs related to current policies.
  3. Coordinates and prepares documentation for KPPA programmes
  4. Plans and manages publications (Varia Ranah, MyINFO and Fraksi Kreasi newsletter)
  5. Coordinates the content for MyPPSM portal, PSD’s data sharing and high-impact programmes.
  1. Manages office administration, human resources, asset, store and financial, as well as coordinates functions in the Division.
 

HEAD OF CORPORATE COMMUNICATIONS UNIT

Puan Diyana binti Hassim
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Manages and coordinates corporate communications programmes, media management and publicity, as well as PSD’s customer relations


  1. Serves as a coordinator in the delivery and distribution of information at departmental, national and global levels;
  2. Plans and implements strategies for empowering PSD’s corporate image through the implementation of outreach activities and publicity on PSD’s communication medium;
  3. Coordinates the preparation for briefings, logistics and visit arrangements for local guests with other related divisions;
  4. Coordinates and documents information materials for programmes and activities, as well as department’s official events through the publication of printed materials, such as bulletins, annual reports, brochures and photo coverage for publicity purposes;
  5. Monitors and updates the content of PSD portal; and
  6. Manages and monitors digital content of PSD’s Smart Intelligent Panel.

  1. Acts as a coordinator regarding matters concerning the department’s service delivery and customer relationships;
  2. Manages the daily operations of the JPA4U counter;
  3. Manages and coordinates complaints, inquiries and suggestions received through SISPAA, MyGCC and PSD communication channels;
  4. Plans and implements PSD’s e-Pelanggan programme (Virtual Meet of Customers Day).
  5. Plans and implements PSD’s External Customer Satisfaction Survey on an annual basis; and
  6. Coordinates and monitors the compliance of PSD Client’s Charter together with other Divisions/Units.

  1. Acts as a coordinator in the implementation of media plan in relation to publicity and promotion of Department's policies and activities through mass media and new media platforms for the purpose of providing PSD service information;
  2. Monitors news coverage of the Department and public services in general;
  3. Coordinates and manages media inquiries and responses related to the current Department issues;
  4. Manages and monitors the Department's social media content to ensure information is updated with the latest information materials;
  5. Coordinates and manages the department’s exhibition activities; and
  6. Planning public relations and media management activities to increase the network of strategic collaboration with the media.

NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION (INTAN)

Datuk Dr. Mohd Zabri bin Yusoff
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Official Website of INTAN

To develop knowledge, competencies, noble values and attitudes among public officers to ensure that they have the capability to deliver services efficiently for the effective implementation of government policies and national agenda.

  1. Conducts training that focuses on attitude development, skills enhancement and knowledge empowerment among public officers; and
  2. Carries out research, consultancy and publishing activities to equip public officers with talent, capabilities and constructive thinking.
  1. To produce dynamic, progressive, competitive and entrepreneurial (creative and innovative) public officers capable of performing their duties efficiently;
  2. To assist in the implementation of national programmes, policies and agendas; and
  3. To spearhead public sector learning.
  1. People-centric
  2. Integrity
  3. Professionalism
  4. Creative and Innovative
  5. Teamwork
  6. Continuous Learning