The four earliest Divisions that were established in the Public Service Department were Establishment Division, Service Division,Training Hall for Government Officers and General Administration Division.
This division comprised two branches, the Establishment and Supervision Branch and the Schemes of Service Branch. The division was generally responsible for managing and controlling the rules and terms of service of government officers and handling establishment matters for state and federal departments, including federal posts in Sabah and Sarawak. The main activities at the time were the establishment of new schemes of service, monitoring the advertisement of vacant posts in the public service, conducting research on the applications for relaxation of conditions of schemes of service particularly those related to the Malay language examination, preparing research papers on post establishment and inspectorate visits to determine the number of posts required by the Ministries, federal departments and states.
This division comprised four branches and functions as follows:
- The Promotion and Disciplinary Branch was responsible for the establishment of the Promotion Board and Disciplinary Board in ministries and federal agencies. This branch also reviewed and recorded the Annual Confidential Report of about 3,800 officers in 50 schemes of service.
- The Pension Branch comprised two units namely, the Pension Unit and the Widows and Orphans Unit. The Pension Unit managed all matters related to pension, gratuities, accident allowances and Workmen’s Compensation, policies pertaining to the Employees Provident Fund and issues and problems related to pension and other allowances for the Armed Forces. The Widows and Orphans Unit was responsible for the implementation of the Widows and Orphans Pension Scheme for the statesin West Malaysia and the formulation of policies on the Widows and Orphans Pension Scheme for East Malaysia.
- The Common-users Service Branch was responsible for the managementof recruitment, placement, transfer and training of officers under theCommon-users Service which covered Administrative Services, Works Officer Service and the Clerical Services.
- The Other Services Branch acted as the coordinator on policies, issues and problems faced by those services which were excluded from the Common-users Service, especially those related to in-service examinations. This branch also updated and maintained the record ofservice for every government officer that totalled about 300,000 at the time. This branch was merged with the Government Record Centre to improve the efficiency of data collection and updating of public servants.
On 9 June 1970, the Pension Section was taken out of the Service Division and merged with the Pension Section of the National Audit Department and upgraded to a division to reflect the widening scope and function performed at the time. The new division was known as the Pension Division with a total of 49 posts. The Service Division has been reorganised from time to time that saw it taking on the additional function of career development for public servants. As a result, its name was changed to the Service and Career Development Division. In 1996, this division was renamed the Service Division in line with its main objective to ensure that the public service has excellent members through the formulation and implementation of strategic service and career policies. This objective is the key to the realisation of an efficient, strong and effective human resource development
To strengthen the administrative system, a building located about eight miles from Port Dickson town was rented by the Government as atraining centre for the administrative officers in September 1959. In the early stage of its establishment, the place was known as Training Hall for Government Officers and was administrated under The FederalEstablishment Office. The institution that was equipped with 16 bedrooms furnished with bathrooms and toilets was run as residence training centre concept. The first Principal of the institution was B.W.B Chapman while Mr. Abdul Majid Bin Mohd Yusoff was the first local officer appointed to be the Principal of the Training Hall in 1962. The objective of this institute was to train the administrative officers(Division I & II) in the area of land, finance, office management and local government administration. Training was also given to the young officers such as MCS officers, MAS and State Administrative Officers. The courses were conducted in the classroom only.
In addition to the major functions performed by the three Divisions,the administration of staff, inter-division coordination and the department’s finances were managed by the General AdministrationDivision. In 1976, the Government Officers’ Record Centre which was formerly part of the Service Division, was taken out and placed under the General Administration Division to ensure the smooth running of its operations. Later, the Government Officers’ Record Centre was reorganised in line with the emphasis on developments in information andcommunication technology at the time, and its name changed to Information Technology Division.
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