Friday, 14 August 2020
23 Dhu al-Hijjah 1441
  • Bahasa Melayu
  • English (United Kingdom)

The four earliest Divisions that were established in the Public Service Department (PSD) were Establishment Division, Service Division, Training Hall for Government Officers, and General Administration Division.

This division comprised two branches, the Establishment and Supervision Branch and the Schemes of Service Branch. The division was generally responsible for managing and controlling the rules and terms of service of government officers and handling establishment matters for state and federal departments, including federal posts in Sabah and Sarawak. The main activities at that time were establishing new schemes of service, monitoring the advertisement of vacant posts in the public service, conducting research on the applications for relaxation of conditions of schemes of service particularly those related to the Malay language examination, preparing research papers on post establishment, and conducting inspectorate visits to determine the number of posts required by the ministries, federal departments and states.


This division comprised four branches and functions as follows:

  1. The Promotion and Disciplinary Branch was responsible for the establishment of the Promotion Board and Disciplinary Board in ministries and federal agencies. This branch also reviewed and recorded the Annual Confidential Report of about 3,800 officers in 50 schemes of service.

  2. The Pension Branch comprised two units namely, the Pension Unit and the Widows and Orphans Unit. The Pension Unit managed all matters related to pension, gratuities, accident allowances and Workmen’s Compensation; policies pertaining to the Employees Provident Fund; and issues and problems related to pension and other allowances for the Armed Forces. The Widows and Orphans Unit was responsible for the implementation of the Widows and Orphans Pension Scheme for the states in West Malaysia and the formulation of policies for the Widows and Orphans Pension Scheme for East Malaysia.

  3. The Common-users Service Branch was responsible for the management of recruitment, placement, transfer and training of officers under the Common-users Service which covered Administrative Services, Works Officer Service, and Clerical Services.

  4. The Other Services Branch acted as the coordinator concerning policies, issues, and problems faced by those services which were excluded from the Common-users Service, especially those related to in-service examinations. This branch also updated and maintained the record of service for every government officer that totalled about 300,000 at that time. This branch was merged with the Government Record Centre to improve the efficiency of data collection and updating of public servants.

    On 9 June 1970, the Pension Section was taken out of the Service Division and merged with the Pension Section of the National Audit Department and then upgraded to the status of a division to reflect its broader scope and function. The new division was known as the Pension Division with a total of 49 posts. The Service Division was reorganised from time to time that saw it taking on the additional function of career development for public servants. As a result, its name was changed to the Service and Career Development Division. In 1996, this division was renamed the Service Division in line with its main objective of ensuring that the public service has excellent members through the formulation and implementation of strategic service and career policies. This objective is the key to the realisation of an efficient, strong, and effective human resource development.

To strengthen the administrative system, in September 1959, the Government rented a building located about eight miles from Port Dickson town as a training centre for the administrative officers. In the early stage of its establishment, the place was known as Training Hall for Government Officers and was administrated under The Federal Establishment Office. The institution that was equipped with 16 bedrooms and furnished with bathrooms and toilets was run as residential training centre. The first Principal of the institution was B.W.B Chapman while Mr. Abdul Majid Bin Mohd Yusoff became the first local officer appointed as the Principal of the Training Hall in 1962. The objective of this institute was to train the administrative officers (Division I & II) in the area of land, finance, office management, and local government administration. Training was also provided to the young officers, such as MCS officers, MAS, and State Administrative Officers. The courses were conducted in the classroom only.


The General Administration Division In addition to the major functions performed by the three Divisions, the administration of staff, inter-division coordination and the department’s finances were managed by the General Administration Division. In 1976, the Government Officers’ Record Centre, which was formerly part of the Service Division, was taken out and placed under the General Administration Division to ensure the smooth running of its operations. Later, the Government Officers’ Record Centre was reorganised in line with the emphasis on development in information and communication technology (ICT) at that time, and its name changed to Information Technology Division.