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Sunday, 24 October 2021

17 Rabi' al-awwal 1443

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FAQ
Pensioner
Payment Arrangements

Payment Arrangements

Payment Arrangements

1. What is the procedure for any pensioners who wish to change their bank account?

Starting from August 2012, changes of bank account of pensioners/ derivative pension recipients are allowed to be made once a year. Every application must be done with by submitting the letter of Permohonan Pertukaran Akaun Bank as shown in http://www.jpapencen.gov.my/penukaran_akaun.html

Once the form has been completed, it can be mailed to this address:

Kumpulan Wang Persaraan (Diperbadankan)
Skytech Tower 2, Jalan Teknokrat 2,
Cyberjaya, 63000 Cyberjaya,
Selangor, Malaysia

2. What are Scheme A and Scheme B pension payments?

Pension payment made under Scheme A refers to the payment of monthly pension that is directly credited to the pensioners’ / pension recipients’ bank account, while those who receive pension under Scheme B have to go to bank monthly and sign the pension claim form so that the pension will be credited to their account. Scheme B usually is for pensioners who are weak and disabled children who receive derivative pension.

3. What are the implications if pension under Scheme B is not claimed for 6 months or more?

If pension is not claimed for 6 months or more for those under Scheme B, the pension payments will expire and the payment of the next pension will be halted.

4. Can the pension be claimed by another party instead of pensioners/ pension recipients?

It can be done if the appointment of a representative is approved by the Post-Service Division. The appointment of a representative is allowed for disabled pensioners who have a joint account. The representative must be the other holder of the joint account.

5. What is the procedure if a pensioner wants to switch from Scheme B to Scheme A?

Application can be made by filling in the JPA.BP.SKP.B08 form – Permohonan Pelantikan Wakil Skim A and attaching one copy of the representative’s identity card.

6. What is the procedure for applying for the funeral expenses allowance?

Application can be made by filling in the Bantuan Mengurus Jenazah form at http://www.jpapencen.gov.my/borang/bmj/Borang_BMJ-BM.pdf

7. Listed banks for the pension payment system.

Bank Muamalat (M) Berhad
Malayan Banking Berhad (Maybank)
Bank Simpanan Nasional
Affin Bank Berhad
CIMB Bank Berhad
Bank Islam Malaysia Berhad
Public Bank Berhad
Alliance Bank Berhad
RHB Bank Berhad
HSBC Bank Malaysia Berhad
Bank Kerjasama Rakyat (Malaysia) Berhad
Hong Leong Bank Berhad
Agro Bank Berhad

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PUBLIC SERVICE DEPARTMENT
Block C1-C3, Complex C,
Federal Government Administrative Centre,
62510 Federal Territory of Putrajaya, Malaysia.
Tel: 603 8000 8000

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