Retirement Affairs
Frequently Asked Questions
Retirement Affairs
A would-be pensioner should ensure that the Department submits complete retirement documents to KWAP at least 3 months before the retirement date to ensure that the retirement benefits are paid on time.
Pensioners should ensure that their last Department, before retiring, submits an updated service statement to KWAP for recalculation of retirement benefits.
The service periods as a backup, contract, attachment, and temporary officer shall not be considered.
The effective date of ASK retirement is one day after it is approved. Payment of the gratuity and Cash Award in Lieu of Leave (GCR), if any, will be made within 21 days from the retirement date while the monthly pension will be paid within 30 days.
Family members/heirs/dependants of the deceased (demised officer) should contact the last Department and submit all required documents so that the last Department may submit the derivative pension documents to Pension Division, PSD within 7 days of death. The application for Funeral Arrangement Assistance (BMJ) of RM3,000 should be made through the deceased's last Department.
Family members/heirs/dependants of the deceased (demised officer) should submit all required documents to KWAP as soon as possible to ensure that the process of transferring the derivative pension to the eligible widow/widower/child/children can be carried out expeditiously. These include the application document for Funeral Arrangement Assistance (BMJ) of RM3,000, which should be submitted to KWAP.
Pension recipients pursuing a bachelor’s degree should fill out the Verification of Children Enroled at Higher Education Institutions (IPT) - JPA.BP.SPT.B03a form and submit it to KWAP for information updates.
The widow/widower/child/children from marriage after retirement is/are eligible to receive the derivative pension, which is limited to the remaining 20 years from the date of retirement.
The widow/widower from marriage after the privatisation of the company is eligible to receive the derivative pension, limited to 20 years after the privatisation date.
The member may switch to Scheme B within 2 years from the date of the privatisation of the company.
Cash Award in Lieu of Leave is a cash award given to Public Service Members who do not have the chance to spend their annual leave for the service’s sake.
The Cash Award in Lieu of Leave came into effect on 1 January 1974 through Service Circular Number 1/1974 and is only granted to Public Service Members who retire on or after 1 January 1974.
The GCR Award is only given to Permanent Members (including probationary officers) and Temporary Members in Public Service who retire under the Pensions Act 1980.
Officers who resigned or were dismissed due to disciplinary action are not eligible for the GCR Award.
Leave accumulation for the purpose of Cash Award in Lieu of Leave is based on the provision of para 21(1) of Pension Rules 1980, related Service Circulars and Chapter C of General Orders.
The GCR formula is as follows:
1/30 × accumulated annual leave (no. of days) × (last pay + * fixed allowance)
The fixed allowances are:
- Fixed Premier Post Allowance
- Fixed Housing Allowance (ITP)
- Fixed Entertainment Allowance (ITK)
- Fixed Public Service Allowance (ITKA)
Subject to a maximum of 150 days
The Public Service Department (PSD) is responsible for approving and paying the Cash Award in Lieu of Leave to federal public service pensioners, while state public service, statutory body and local authority pensioners will be paid by the last Department they served.
The GCR payment will be made within 21 days from the officer’s retirement date.
For couples who got married while in the service, their children’s entitlements are until 21 years of age or marriage, whichever comes first, or until graduation at the first-degree level.
Officers/employees can accumulate maximal annual leave during the final year of service according to their yearly annual leave entitlement.
The pension documents can be sent to:
Retirement Fund (Incorporated)
Pension Services Department,
Level 2, Skytech Tower 2,
MKN Embassy Techzone,
Jalan Teknokrat 2, Cyber 4,
63000 Cyberjaya, Selangor.
The application form can be downloaded at www.jpapencen.gov.my or at http://www.jpapencen.gov.my/borang/bmj/Borang_BMJ-BM.pdf and further information about BMJ is available at http://www.jpapencen.gov.my/bmj.html
Browse www.jpapencen.gov.my and “Like” our Facebook that is Pension Division of PSD.
The pension card can be obtained from Retirement Affairs Customer Service counter located at the Retirement Fund (Incorporated) of KWAP in Cyberjaya or JPA4U counter located at the Public Servic Department, Block C2, Complex C in Putrajaya.
The BMJ application must be submitted within 12 months from the date of the pensioner's death.
Please call 03-8887 8777 or e-mail to
If a pensioner or pension recipient dies and no one else qualifies to receive the Derivative Pension, the next of kin must take the following steps:
- Immediately notify the Pension Division, PSD, of the death of the pensioner or pension recipient and provide:
- 1 copy of the death certificate;
- Original Pension Card;
- Uncashed warrants, if applicable.
- The Pension Division of PSD will manage the remaining pension (if any), and payment will be made to the closest next of kin. The next of kin must present 1 copy of his/her MyKad.
Retirement Affairs
A would-be pensioner should ensure that the Department submits complete retirement documents to KWAP at least 3 months before the retirement date to ensure that the retirement benefits are paid on time.
Pensioners should ensure that their last Department, before retiring, submits an updated service statement to KWAP for recalculation of retirement benefits.
The service periods as a backup, contract, attachment, and temporary officer shall not be considered.
The effective date of ASK retirement is one day after it is approved. Payment of the gratuity and Cash Award in Lieu of Leave (GCR), if any, will be made within 21 days from the retirement date while the monthly pension will be paid within 30 days.
Family members/heirs/dependants of the deceased (demised officer) should contact the last Department and submit all required documents so that the last Department may submit the derivative pension documents to Pension Division, PSD within 7 days of death. The application for Funeral Arrangement Assistance (BMJ) of RM3,000 should be made through the deceased's last Department.
Family members/heirs/dependants of the deceased (demised officer) should submit all required documents to KWAP as soon as possible to ensure that the process of transferring the derivative pension to the eligible widow/widower/child/children can be carried out expeditiously. These include the application document for Funeral Arrangement Assistance (BMJ) of RM3,000, which should be submitted to KWAP.
Pension recipients pursuing a bachelor’s degree should fill out the Verification of Children Enroled at Higher Education Institutions (IPT) - JPA.BP.SPT.B03a form and submit it to KWAP for information updates.
The widow/widower/child/children from marriage after retirement is/are eligible to receive the derivative pension, which is limited to the remaining 20 years from the date of retirement.