Tuesday, 21 May 2024
13 Dhu al-Qi'dah 1445
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Public Administration Modernisation Division

Encik Lornie Enggong
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Empowering Citizen-Centric Public Service Delivery Through Effective Modernisation Policies, Innovation Culture, and High-Performance Organisations.

Formulating, planning, and implementing policies, programs, and activities to improve the public service delivery system.

  1. Formulating macro policies for the planning, management, and modernisation of administration for the Public Sector;
  2. Managing the Public Administration Modernisation Policy Documents in the Policy Repository and Public Administration Advancement Circular System;
  3. Conducting analysis and proposing improvements to the modernisation policies issued by BPTA;
  4. Organising and providing secretarial services for meetings related to public sector modernisation policies, such as the Public Service Modernisation Coordination Committee Meeting (JPPPA); and
  5. Planning, developing, implementing, and monitoring the Demerit Performance Evaluation Programme (DEEP).
  1. Planning and conducting studies on the effectiveness of policy implementation, standards, and guidelines for public organisation management practices in the areas of systems and procedures (myPortfolio, MS ISO 9001) and public service delivery;
  2. Providing advisory services in the areas of systems and procedures and public service delivery; and
  3. Planning, formulating, and conducting studies on the effectiveness of policy implementation, standards, and guidelines, and serving as an evaluator/judge for innovation/KIK.

Unit Perundingan Pergurusan (UPP1)

  1. Planning the formulation of policies/circulars, management tools, and modules/guidelines in the areas of Organisational Development and Management Development;
  2. Designing and planning the operational policies for public service consulting/advisory programs in the areas of Organisational Development and Management Development, such as the Organisational Strategic Plan (PSO), Risk Management Plan (RM), Business Process Re-engineering (BPR), and Change Management (CM);
  3. Approving and validating the achievements of the products/programs of public service consulting services; and
  4. Leading the Consulting Task Force to carry out consulting services.

Unit Perundingan Pergurusan (UPP2)

  1. Planning, developing, implementing, monitoring, and reviewing the Malaysian Government Performance Index (MyGPI) program for the public sector, as well as improving the business requirements including calculation formulas and governance of the MyGPI application;
  2. Planning, developing, implementing, monitoring, and reviewing the effectiveness of the Prime Minister's Innovation Awards (AIPSA) program, as well as improving the business requirements including calculation formulas and governance of the MyAIPSA application;
  3. Planning, developing, implementing, monitoring, and reviewing the certification programme and the list of Champions for the Public Sector Conducive Ecosystem (EKSA) & Self-EKSA; and
  4. Planning, developing, implementing, monitoring, and reviewing the effectiveness of the Inspectorate Programme.
  1. Planning, implementing, and coordinating the secretarial work for events/programme/workshops/seminars under BPTA Sabah;
  2. Planning, implementing, and coordinating administrative modernisation consulting/advisory programs and service delivery systems (BPR, PSO, Risk Plan, CM, Innovation, KIK, Inspectorate, Quality Visits, Mystery Shopping, EKSA) for the public sector in Sabah;
  3. Conducting evaluations of innovation programs in Sabah; and
  4. Serving as the secretariat for the Sabah Public Sector Innovation Awards (iSAS) and the Horizon panel.
  1. Planning, implementing, and coordinating the secretarial work for events/programme/workshops/seminars under BPTA Sarawak;
  2. Planning, implementing, and coordinating administrative modernisation consulting/advisory programme and service delivery systems (BPR, PSO, Risk Plan, CM, Innovation Culture, KIK, Inspectorate, Quality Visits, Fieldwork, Mystery Shopping, EKSA) for the public sector in Sarawak;
  3. Conducting evaluations of innovation programme in Sarawak; and
  4. Planning, implementing, and coordinating the secretarial duties for the Sarawak State Public Service Innovation Month/Innovation Steering Committee (JKPI) meetings for agencies.
  1. Coordinating the administrative and financial affairs of BPTA;
  2. Coordinating/serving as secretariat, reviewing, and monitoring meeting affairs; and
  3. Assisting with the management of administration, finance, human resources, and quality.